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Cancellation & Refund Policy

For public prepaid online rental tickets: 

Guarantee your spot by pre-paying online through our website under Upcoming Public Events when applicable. To receive a full refund, cancellations must be the made 24 hours prior to event start time, otherwise there is a cancellation fee in the total amount of the pre-paid purchase. Tickets can be transferable.

For private group event reservations: 

A $50 deposit must be made in advance to reserve a session date/time. For a full refund of the deposit, cancellations must be made 24 hours prior to event start time; otherwise we reserve the right to keep the deposit. Full payment of the selected event package is required at the start of the event either in person or online.

For public venue/establishment reservations: 

There is no fee to reserve a silent disco session by the organizer/owner of the venue/establishment. However, we ask that you give at least 24 hours notice for cancellations as a professional courtesy when applicable

Cancellation by us

​​​In the event of an unforeseen cancellation by Silent Disco by JCQ Jones LLC, all parties will receive full refunds of any deposits or pre-paid rentals with our sincere apologies for the inconvenience. 

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